At Luna Secret Shop, we treat your personal data with the same delicate care as our finest French lace lingerie. This policy outlines how we collect, protect, and use your information—because your confidence begins with trust.

1. The Information We Collect

Like the perfect lingerie fit, we only gather what’s essential:

  • Personal Measurements: Name, email, shipping address, and payment details when you make a purchase
  • Browsing Preferences: Pages visited, items viewed, and wishlist selections
  • Communication Threads: Emails with our pleasure specialists and customer service inquiries
  • Device Details: IP address, browser type, and operating system for security purposes

2. How We Use Your Information

Your data helps us create seamless experiences:

  • Process orders with corset-tight security
  • Respond to your inquiries with boudoir-worthy attention
  • Improve our collections based on browsing patterns
  • Send discreet marketing communications (only with your consent)
  • Prevent fraudulent activity and protect your account

3. Data Sharing & Disclosure

We keep your secrets closer than our signature bodysuits:

  • Service Partners: Only share necessary details with payment processors and shipping carriers
  • Legal Requirements: May disclose information if required by law
  • Business Transfers: In case of company sale, with confidentiality agreements
  • Never: Sell your data to third-party marketers

4. Data Storage & Security

Your information rests in our vault-like embrace:

  • SSL encryption on all transactions
  • Regular security audits of our systems
  • Payment details processed through PCI-compliant services
  • Automatic deletion of full payment data after processing

5. Your Rights & Choices

You control your data like you control your fantasies:

  • Access, correct, or delete your account information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent (where applicable)
  • Lodge complaints with data protection authorities

To exercise these rights, contact our pleasure specialists at [email protected].

6. Cookies & Tracking

We use digital touches as light as our sheerest babydolls:

  • Essential Cookies: For shopping cart and checkout functionality
  • Preference Cookies: Remember your language and currency selections
  • Analytics Cookies: Help us improve our website (anonymized data)

You may adjust cookie settings in your browser, though some features may not function properly without essential cookies.

7. International Transfers

While we ship worldwide, your data primarily resides in U.S. servers with appropriate safeguards for international transfers.

8. Policy Updates

We may update this policy as our business evolves. Significant changes will be communicated through our website or email.

9. Contact Us

For privacy concerns or questions:
Luna Secret Shop
1767 Willison Street, San Diego, US 92123
Email: [email protected]